Mitarbeiter First Level Support / IT-Helpdesk (m/w/d)
Core
Managing IT projects, coordinating with service providers, and handling first-level support tasks within a central IT department.
Role type
IT Project Manager / First Level Support
Builds
IT projects and support services for the company's central IT department
Domain
IT Services / Enterprise Infrastructure
Required skills
IT project management, First Level Support, IT-Helpdesk, Microsoft Azure, Delta Lakes, security architectures, Microsoft operating systems, virtualization, web/cloud applications
Preferred skills
Negotiation with service providers, knowledge of IT interfaces
Technologies
Microsoft Azure, Delta Lakes, Microsoft Office, Virtualization, Web/Cloud applications, Firewall, VPN, Monitoring
Responsibilities
Independently handling IT projects, coordinating and negotiating with service providers, managing first-level support tickets
Seniority
Mid-level, hands-on IC