Customer Service & Auftragssteuerung / Sonderanfertigung (m/w/d)
Core
Coordinate the end-to-end process of patient-specific custom manufacturing orders from inquiry to delivery, ensuring smooth information flow between sales, production, and planning.
Role type
Senior order control and project coordination specialist
Builds
Patient-specific custom medical device orders
Domain
MedTech / Orthopedics
Required skills
Order management, ERP systems, MS Office, process planning, capacity planning, cross-functional coordination, invoicing, return processing
Preferred skills
International sales partner experience, proactive problem solving, customer communication
Technologies
ERP systems, MS Office
Responsibilities
Manage the full lifecycle of custom manufacturing orders including inquiry handling, data entry, and delivery tracking; Coordinate between sales, production, and planning teams; Plan and monitor delivery schedules and capacities; Handle invoicing and return processing; Proactively communicate with customers regarding order status and deviations. (via careerplan.io/jobs/13635-aaa527fa_JB5243548-S-customer-service-auftragssteuerung-sonderanfertigung-mwd-at-waldemar-link-gmbh-co-kg)
Seniority
Senior, hands-on IC