Mitarbeiter Vertriebsinnendienst Backoffice (m/w/d)
Core
First point of contact for potential and existing customers via phone, conducting initial calls, practice checks, and expert matchings to qualify leads and create tailored offers for medical practices.
Role type
Sales Operations Specialist (Back Office)
Builds
Qualified leads and customized product offers for medical practices using tomedo® software
Domain
Healthcare IT / Medical Practice Management
Required skills
German language (C1), customer service, sales operations, lead qualification, offer creation, ticket management, organization, self-management
Preferred skills
Experience in medical practice environment, familiarity with AI tools (ChatGPT, Claude, Gemini, agent-based AI), team collaboration (via careerplan.io/jobs/13635-96657182_JB5264932-S-mitarbeiter-vertriebsinnendienst-backoffice-mwd-at-zollsoft-gmbh)
Technologies
tomedo® software, AI tools (ChatGPT, Claude, Gemini, Codex, OpenClaw)
Responsibilities
Conduct initial calls and practice checks to identify customer needs, manage the telephone hotline, create tailored offers for existing customers, monitor tickets and internal communication channels, support sales representatives in sales operations
Seniority
Entry to Mid-level, individual contributor