IT-Systemadministrator*in / IT-Support (m/w/d)
Core
Providing first/second-level IT support and maintaining network/system infrastructure for a non-profit foundation's schools and daycare centers.
Role type
IT System Administrator / IT Support Specialist
Builds
Microsoft 365, SharePoint/Exchange Online, network and system infrastructure, Microsoft Dynamics 365 Business Central
Domain
Education / Non-profit / IT Infrastructure
Required skills
Microsoft 365, SharePoint/Exchange Online, network infrastructure, Linux, Windows, Open-Source technologies, Microsoft Dynamics 365 Business Central, user training, process documentation
Preferred skills
System integration training, experience in IT support or system administration, practical user support knowledge
Technologies
Microsoft 365, SharePoint, Exchange Online, Unifi, Cisco, HPE, Linux, Windows, Microsoft Dynamics 365 Business Central
Responsibilities
User support and first/second-level troubleshooting for software, network, and system issues; Analyzing and resolving hardware and software faults; Maintaining and managing network and system infrastructure; Supporting the implementation and integration of Microsoft Dynamics 365 Business Central; Conducting user training sessions; Serving as the interface between departments and external service providers; Documenting IT processes, systems, and solutions
Seniority
Entry to Mid-level