Quereinsteiger Kundenservice am Telefon (m/w/d) – · Vollzeit · Festanstellung · 100 % vor Ort, kein
On-site
Core
First point of contact for existing customers via phone, handling billing, contract issues, and complaints while advising on new offers.
Role type
Customer service representative (phone)
Builds
Customer retention and billing resolution for an energy provider
Domain
Energy / Utilities
Deliverable
client delivery (via careerplan.io/jobs/13635-479170da_JB5263950-S-quereinsteiger-kundenservice-am-telefon-mwd-vollzeit-festanstellung-100-vor-ort-kein-at-we)
Required skills
Phone communication, customer consultation, complaint handling, structured work, reliability, independent work
Preferred skills
Willingness to learn, interest in energy sector, teamwork
Responsibilities
Answer customer calls, process billing and contract inquiries, resolve complaints, advise customers on new offers