Mitarbeiter (m/w/d) Kundenservice und Kursadministration
Core
First point of contact for customers, visitors, and instructors; handles registration, cash handling, and general course consultation.
Role type
Customer service and course administration specialist (via careerplan.io/jobs/13635-42703e55_JB5255826-S-mitarbeiter-mwd-kundenservice-und-kursadministration-at-volkshochschule-stuttgart-ev)
Builds
Registration and course administration for adult education programs
Domain
Adult education and community services
Deliverable
product features
Required skills
Cash handling, customer service, course administration, digital media management, room management, basic technical repairs
Preferred skills
Foreign languages (Arabic, Turkish, Croatian, French, Spanish), AI interest
Technologies
MS-Office, Zoom, KUFER
Responsibilities
Handle customer inquiries and registrations, manage cash register, consult on course offerings, support course operation, manage classrooms and digital media, assist leadership with tasks, provide catering support
Seniority
Entry-level, part-time