Key Account Manager (m/w/d)
Core
Responsible for end-to-end customer management, converting qualified leads to active customers, and ensuring optimal use of solutions across event logistics, exhibition construction, and virtual/hybrid events.
Role type
Key Account Manager
Builds
Customer success and cross-selling across event logistics, exhibition construction, and virtual/hybrid events product segments
Domain
Event industry (exhibition construction, event logistics, virtual/hybrid events)
Deliverable
client delivery
Required skills
Customer relationship management, lead conversion, cross-selling, project coordination, event industry knowledge
Preferred skills
Marketing automation, CRM systems (e.g., HubSpot), startup experience
Responsibilities
Managing accounts across the full service spectrum, converting qualified leads to active customers, supporting customers in event logistics, exhibition construction, and virtual/hybrid events, driving cross-selling across product segments
Seniority
Mid-level (1–5 years experience)
