Service-Manager Ersatzteilverkauf (all genders) – Schwarte Group | Emsdetten
Core
Manage customer service for spare parts, service billing, and sales internal operations for liquid food and sensitive substance transport systems.
Role type
Customer Service Manager (Spare Parts & Billing)
Builds
Spare parts offers, service invoices, and order processing for transport equipment clients.
Domain
Industrial equipment / Food & Beverage logistics
Required skills
ERP system proficiency, order processing, billing and invoicing, customer data management, MS Office, technical understanding
Preferred skills
Experience in spare parts sales, technical customer service, or service billing, knowledge of proALPHA
Technologies
proALPHA, MS Office
Responsibilities
Handle customer inquiries for spare parts and create offers, process orders in ERP from entry to invoicing, manage sales and service orders in ERP, verify and bill service technician visits, maintain customer and order master data, support physical spare parts shipping.
Seniority
Mid-level, experienced