Store Manager
Core
Manage retail store location operations to maximize tire unit sales, automobile service sales, customer retention, and overall operating profit.
Role type
Store Manager
Builds
Tire and auto service retail stores
Domain
Automotive retail and service
Deliverable
product features
Required skills
Store operations management, customer relationship management, team leadership and coaching, financial management, inventory control, sales strategy implementation, conflict resolution, scheduling and staffing, performance management, asset protection
Preferred skills
2-year degree or equivalent non-traditional education
Technologies
Customer Service Delivery System (CSDS), computer systems for parts lookup and invoicing
Responsibilities
Oversee store workflow and ensure customer satisfaction; manage financial aspects including payroll and bank deposits; recruit, coach, and lead store teammates; implement sales and marketing plans; handle customer complaints and tire adjustments; manage inventory stocking and replenishment; perform physical duties such as unloading trucks and changing tires.
Seniority
Manager, supervisory role