IT-Support-Analyst (m/w/d)
Core
First-level IT support analyst responsible for resolving software and hardware issues, managing user accounts, and maintaining IT infrastructure for an industrial manufacturing company.
Role type
First-level IT support analyst
Builds
IT infrastructure and user support services
Domain
Manufacturing / IT Infrastructure
Required skills
Active Directory administration, Ticketing systems, Hardware troubleshooting, Software troubleshooting, User account management, Documentation, Time management
Preferred skills
English (spoken and written), Problem-solving, Self-motivation, Team collaboration
Technologies
Active Directory, Ticketing systems