Senior Consultant KI- und ITSM-Digitalisierung (m/w/d)
Core
Senior consultant driving the integration of AI functions into IT Service Management (ITSM) solutions for the German Armed Forces.
Role type
Senior IC ITSM & AI Strategy Consultant
Builds
Optimized digitalization and automation solutions for military IT operations
Domain
Defense / IT Service Management / Artificial Intelligence
Deliverable
production ML models
Required skills
IT Service Management (ITIL), AI integration, process digitalization, stakeholder management, requirement analysis, project management, strategic thinking
Preferred skills
PMP/Scrum/PRINCE2 certification, evaluation of new technologies, innovation
Technologies
ITSM platforms, AI tools
Responsibilities
Analyze ITSM processes for AI automation potential, define requirements for AI solutions, concept design for AI integration in ITSM platforms, plan implementation measures, moderate workshops with stakeholders
Seniority
Senior, hands-on IC
