Koordination Hausnotruf (m/w/d)
Core
Coordinating the home emergency call system, monitoring alarm systems, and supporting customers.
Role type
Operations coordinator for home emergency call service
Builds
Home emergency call service infrastructure and customer support
Domain
Social services / Emergency response / Home safety
Required skills
System monitoring, process optimization, data management, customer support, technical understanding
Preferred skills
Medical or commercial training, empathy, teamwork
Technologies
Alarm monitoring systems, data management tools
Responsibilities
Continuously monitor emergency call systems, coordinate with field service, provide telephone consultation and support, optimize processes, manage data entry and billing
Seniority
Mid-level, hands-on coordinator