Kundenbetreuer (m/w/d) in Personalvermittlung
Core
Central point of contact for existing clients in a recruitment agency, managing inquiries, complaints, and administrative tasks to ensure smooth operations and long-term relationships.
Role type
Customer service representative in recruitment
Builds
Long-term client relationships and smooth administrative workflows
Domain
Recruitment / Human Resources
Deliverable
client delivery
Required skills
Communication, empathy, problem-solving, time management, administrative coordination
Preferred skills
Charm, humor, resilience in challenging situations
Technologies
None stated
Responsibilities
Serve as the central contact for existing clients, build long-term relationships, coordinate client requests and deadlines, handle complaints and inquiries independently, clarify open issues, manage administrative tasks and billing preparation
Seniority
Entry-level to Mid-level, hands-on IC