Business Adviser
Hybrid
Core
Primary point of contact for prospective and existing customers, handling administrative tasks and delivering customer service.
Role type
Business Adviser (Customer Service & Administration)
Builds
Customer service interactions and administrative support for business accounts
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, administrative skills, relationship building, time management, attention to detail, risk awareness (money laundering)
Responsibilities
Serve as primary point of contact for customers, handle administrative tasks, ensure adherence to FCA banking regulations, maintain data accuracy, develop measures to assess and enhance client experience