Mitarbeiter Kundenservice (m/w/d)
Core
First point of contact for customers handling inquiries via phone, email, and live chat, guiding them through bike purchases, and coordinating with sales and service teams.
Role type
Customer Service Representative
Builds
Customer support interactions and sales/service coordination (via careerplan.io/jobs/1308338-mitarbeiter-kundenservice-mwd)
Domain
Retail / Bicycles
Deliverable
client delivery
Required skills
Communication, Customer service, Problem-solving, Computer literacy
Responsibilities
Answer customer inquiries via phone, email, and live chat; Assist customers with bike purchases and adjustments; Greet customers at the information point; Coordinate between customers and sales/service teams.