IT Support
On-site
Core
Provide technical support to end users for hardware, software, and cloud applications, while managing user accounts and resolving technical issues.
Role type
IT Support Specialist
Builds
Internal IT infrastructure and user productivity
Domain
Information Technology
Deliverable
client delivery
Required skills
User account administration, troubleshooting, ticket management, cloud application support, hardware support, operating system support
Preferred skills
Azure Active Directory, Office 365, Adobe products, PC equipment experience
Technologies
Azure Active Directory, Office 365, Adobe products
Responsibilities
Administer user accounts for network and email, resolve technical problems for equipment and software, respond to support tickets and calls, document and track issues, collaborate with regional/global IT team
Seniority
Junior, entry-level IC