Kundenbetreuer / Account Manager (m/w/d)
Hybrid
Core
B2B account management and customer service for a growing promotional products and logistics solutions company.
Role type
Account Manager / Customer Care Specialist
Builds
Customer service operations and order fulfillment for B2B clients
Domain
Promotional products and logistics solutions
Deliverable
client delivery
Required skills
B2B customer relationship management, order processing, complaint handling, internal cross-functional collaboration, MS Office proficiency
Preferred skills
Customer service or account management experience, English language skills
Responsibilities
Manage a fixed portfolio of B2B customers, process customer inquiries and handle invoicing, professionally manage complaints and troubleshooting, attend internal and client meetings, collaborate closely with internal departments