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Sales Support Specialist

Shanghai, CNFull-time2026-10-05 → 2026-10-07

Core

Provide operational support for the sales team by managing CRM systems, processing orders, fulfilling requests, and handling after-sales support.

Role type

Sales Support Specialist

Builds

Sales operations workflows and client order fulfillment

Domain

Fintech / Cashless payments (via careerplan.io/jobs/13-009-0B-556-sales-support-specialist)

Required skills

CRM system management, order creation, order fulfillment, after-sales support, cross-department coordination, data analysis, report creation, office software proficiency (Word, Excel, PowerPoint, Salesforce, SAP), business reception etiquette

Preferred skills

Import/export operations knowledge, basic accounting knowledge, spoken English

Technologies

Salesforce, SAP, Microsoft Office Suite

Responsibilities

Manage CRM system and process orders, coordinate across departments, handle after-sales support, manage reception desk duties, create and present data reports

Seniority

Individual Contributor, entry to mid-level