Job
Core
Entry-level Sales Operations Specialist supporting daily operational tasks related to customer payments, invoicing, partner payments, and reporting within an international CPaaS company.
Role type
Entry-level Sales Operations Specialist
Builds
Payment records, invoices, and operational reports for customers and partners
Domain
Telecommunications / CPaaS
Deliverable
dashboards & analysis
Required skills
Attention to detail, organizational skills, time management, basic Excel/Google Sheets proficiency, numerical comfort, communication skills
Preferred skills
Administration experience, billing/finance experience, CRM/ERP software experience, SaaS/CPaaS industry interest
Responsibilities
Processing electronic payments and maintaining accurate payment records, preparing and sending invoices to customers, supporting partner payments and preparing regular reports, monitoring payments from post-paid customers and following up on outstanding balances, communicating with customers regarding invoices and payment-related questions, supporting the resolution of payment and billing disputes, maintaining accurate records and documentation
Seniority
Entry-level, junior candidate
