IT Support
Hybrid
Core
Provide remote and onsite IT support to end users, managing accounts, resolving technical issues, and testing new technology.
Role type
IT Support Specialist
Builds
Internal IT infrastructure and user productivity
Domain
Information Technology
Required skills
User account administration, Active Directory, Office 365, PC hardware troubleshooting, ticket management, cloud application support
Preferred skills
Adobe products, mobile device support, testing new technology
Technologies
Active Directory, Office 365, Adobe products
Responsibilities
Administer user accounts for network and email, resolve technical problems for hardware and software, respond to support tickets and calls, test new technology and applications
Seniority
Junior, entry-level IC