Mitarbeiter im IT-Support / Administration (m/w/d)
Core
IT support and administration for employees across the KÖTTER corporate group, handling ticket resolution, complex support collaboration, and knowledge base expansion.
Role type
IT support specialist (helpdesk & administration)
Builds
IT support services and administration for a large corporate group
Domain
Corporate IT / Managed Services
Required skills
IT support, Microsoft Server and Client administration, IAM solutions, scripting/programming, problem analysis, collaboration
Preferred skills
Self-management, team orientation, adaptability, communication
Technologies
Microsoft Server, Microsoft Client, IAM solutions
Responsibilities
Provide daily IT support and administration to group employees, perform fast and efficient error analysis and solution creation within service level agreements, collaborate with technical departments on complex support requests, and expand the support knowledge base.
Seniority
Mid-level, hands-on IC