IT-Fachkraft (m/w/d)
Core
Providing Level 1 IT support, hardware installation, and media technology maintenance for employees at a financial services provider.
Role type
IT Support Specialist (Service Desk & Hardware)
Builds
IT infrastructure, client devices, and network connections for internal staff
Domain
Financial Services / Banking
Required skills
IT troubleshooting, hardware installation, network configuration, order processing, business process understanding
Preferred skills
Prior IT experience, technical affinity, business acumen
Technologies
Thin-Clients, mobile devices, network equipment, peripheral devices
Responsibilities
Answering and resolving IT incidents (Service Level 1), installing and configuring hardware and client devices, setting up network connections, managing procurement and delivery processes
Seniority
Entry to Mid-level, hands-on IC