Operations Performance Specialist (m/w/d) an unseren Standorten in Frankfurt
Core
Support Unit Managers to achieve operational excellence in food and beverage outlets at train stations and airports through coaching, KPI analysis, and standard implementation.
Role type
Senior operations performance specialist (food & beverage retail)
Builds
Operational performance improvements in F&B outlets
Domain
Food & Beverage retail at transport hubs
Required skills
Operational leadership experience, KPI analysis, coaching, business acumen, inventory management, cost control, service optimization, compliance enforcement, system utilization
Preferred skills
Hands-on mentality, analytical thinking, communication, flexibility for travel
Technologies
Workforce management systems, inventory management systems
Responsibilities
Analyze operational KPIs and derive improvement measures, Coach and develop Unit Managers, Ensure implementation of agreed-upon measures, Establish operational standards in daily operations, Conduct on-the-job training, Optimize inventory processes and reduce stock loss, Improve labor cost ratios, Optimize food cost and reduce waste, Enhance service speed and guest satisfaction, Ensure compliance with health, safety, and brand standards, Promote usage of operational systems
