Manager Aftersales Einzelhandel (m/w/d)
Core
Managing aftersales operations and profitability for retail automotive dealerships within the Emil Frey group.
Role type
Retail Aftersales Manager
Builds
Profitability improvement measures, service standards, and customer satisfaction initiatives for automotive dealers.
Domain
Automotive retail / Aftersales
Required skills
Aftersales experience, analytical skills, leadership, service core process knowledge, parts and accessories network, dealer management systems, MS Office (Excel, PowerPoint), strategic thinking
Preferred skills
Premium/volume manufacturer network, training/coaching experience
