IT-Support / Systemadministration (m/w/d)
Core
IT support and system administration for internal departments and end-users, ensuring stable operation of servers, clients, and Citrix solutions.
Role type
IT Support / System Administrator
Builds
IT infrastructure (servers, clients, Citrix) and user support services
Domain
Healthcare IT
Required skills
Incident and request management, Microsoft Server/Client administration, Citrix administration, Microsoft Teams, proactive problem analysis, structured planning
Preferred skills
Standardization of processes, reduction of recurring incidents, project participation
Technologies
Microsoft Server, Microsoft Client, Citrix, Microsoft Teams
Responsibilities
Provide IT support and customer service via phone, email, and remote access; Manage IMAC tasks (Install, Move, Add, Change) for IT and end devices; Install, operate, and maintain Microsoft server/client systems and Citrix solutions; Analyze, document, and resolve incidents in the ticketing system; Monitor IT systems to ensure stable operation; Participate in security measures and IT projects.
Seniority
Mid-level (3+ years experience)