IT-Administrator Service Desk, 2nd & 3rd Level Support (m/w/d) - in Mainz
Core
Providing 2nd and 3rd level IT support via phone, email, and remote channels, managing IMAC tasks, and maintaining server and network infrastructure.
Role type
IT Administrator (Service Desk, 2nd & 3rd Level Support)
Builds
IT infrastructure services for customers including server environments and datacenter integration
Domain
IT Operations / Datacenter Management
Deliverable
infrastructure
Required skills
IMAC (Installation, Move, Add, Change), Microsoft Server products (Windows Server, SQL Server, Exchange, IIS), Citrix portfolio (Virtual Apps and Desktop, Netscaler), firewall/VPN/router system management, datacenter operations
Preferred skills
IT security and system management experience, new technology adoption
Technologies
Windows Server, SQL Server, Exchange, IIS, Citrix, Virtual Apps and Desktop, Netscaler, Firewalls, VPNs, Routers (via careerplan.io/jobs/1276147-it-administrator-service-desk-2nd-3rd-level-support-mwd-in-mainz-at-synaforce-gmbh)
