Workplace Service Engineer (m/w/d)
Core
Central point of contact for IT workspaces, ensuring employees can work productively by managing hardware, rollouts, and external service partners.
Role type
Workplace Service Engineer
Builds
IT workspaces and hardware infrastructure for employees across multiple locations
Domain
Corporate IT / Workplace Management
Required skills
Hardware setup and deployment, IT support and troubleshooting, Asset management, Ticket system management, External service partner coordination, Microsoft environment knowledge, Driver's license Class B
Preferred skills
Experience in Workplace Management or User Helpdesk, Project work experience
Technologies
Windows 11, Microsoft 365, Ticket and Asset Management Systems
Responsibilities
Provide, set up, and deliver PCs, notebooks, thin clients, and peripherals; Handle service requests and hardware issues via on-site or remote support; Plan and coordinate hardware rollouts and lifecycle measures; Organize and accompany office moves and site expansions; Monitor service levels and performance quality; Maintain asset data.
Seniority
Mid-level, hands-on IC
