Bürosachbearbeiter / Kaufmännische Fachkraft Sachbearbeitung Kundenservice (m/w/d)
Core
First point of contact for customers via phone, email, and WhatsApp, handling inquiries about delivery dates, orders, complaints, and returns.
Role type
Customer service specialist
Builds
Customer support solutions for a furniture retailer
Domain
Retail / Furniture
Deliverable
client delivery
Required skills
Communication, problem-solving, computer literacy, teamwork
Responsibilities
Answering customer inquiries via phone, email, and WhatsApp; resolving issues regarding deliveries, orders, and returns; collaborating with furniture stores