Mitarbeiter Kundenservice (m/w/d)
Core
First point of contact for customers via chat, phone, email, and in-person at the Infoport, handling inquiries about payments, orders, cancellations, returns, and complaints.
Role type
Customer service representative (retail) (via careerplan.io/jobs/1531493-mitarbeiter-kundenservice-mwd-at-fahrrad-xxl-stores-gmbh)
Builds
Customer support interactions and order management
Domain
Retail / Bicycles and E-Bikes
Deliverable
client delivery
Required skills
Customer contact, telephone communication, order processing, payment handling, return processing, complaint handling, basic computer skills
Preferred skills
Retail or sales training, affinity for bicycles and E-Bikes