Teamlead Onsite IT Operations (gn)
Core
Leading and managing onsite IT operations to ensure stable, secure, and service-oriented IT support across company locations, prioritizing production continuity.
Role type
Senior IT Operations Team Lead
Builds
Stable IT infrastructure and support services for production environments
Domain
Manufacturing / Industrial IT Operations
Required skills
Team leadership, Windows/MacOS administration, Active Directory, Microsoft 365, hardware troubleshooting, network fundamentals, virtualization, backup solutions, ticketing systems, monitoring tools
Preferred skills
Project rollout experience, production company background
Technologies
Windows, macOS, Active Directory, Microsoft 365, VMware ESXi, Veeam
Responsibilities
Lead and develop the onsite IT team, ensure stable IT operations and handle escalations, plan and manage team capacity including shift scheduling, improve incident resolution processes, coordinate handovers with the Service Desk, manage onboarding/offboarding and asset management, support system rollouts and projects, collaborate with internal teams and external partners
Seniority
Senior, hands-on IC with leadership
