CareerPlan

Operations Performance Specialist (m/w/d) an unseren Standort am Hamburg HBF

Hamburg, HAMBURGFull-time2026-08-31 → 2026-11-02

Core

Support Unit Managers to achieve operational excellence in food and beverage outlets at train stations and airports by optimizing processes, analyzing KPIs, and coaching leadership teams.

Role type

Senior Operations Performance Specialist (IC)

Builds

Operational standards and performance improvements for SSP Deutschland food and beverage units

Domain

Food & Beverage / Hospitality / Retail

Required skills

Operational leadership experience, KPI analysis, coaching, business acumen, communication, inventory management, cost optimization, compliance enforcement, system utilization

Preferred skills

Hands-on mentality, analytical thinking, flexibility for travel

Technologies

Workforce management systems, Inventory management systems, ERP systems

Responsibilities

Analyze operational KPIs and derive improvement measures, Coach Unit Managers on operational standards, Optimize inventory processes to reduce stock loss, Improve labor cost efficiency, Optimize food cost and reduce waste, Ensure compliance with health, safety, and brand standards, Conduct on-the-job training for staff