Kundenberater Forderungsmanagement (m/w/d)
Core
Contacting existing customers to negotiate outstanding cases and ensure customer retention and satisfaction.
Role type
Customer service representative (debt collection)
Builds
Customer communication and debt resolution services
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
German (fluent), telephone communication, customer service, empathy, solution-oriented communication, MS Office
Preferred skills
prior experience in debt collection, prior experience in call center environment