Teamleiter Vertriebsinnendienst (m/w/d)
Core
Leading the internal sales team to ensure smooth processing of inquiries, quotes, and orders while optimizing customer processes.
Role type
Sales Operations Team Lead
Builds
Internal sales operations and order fulfillment workflows
Domain
Energy systems and heating technology
Required skills
Team leadership, order processing, customer support, cross-functional coordination, complaint management, process optimization
Preferred skills
Process optimization, KPI management
Technologies
MS Office, ERP systems
Responsibilities
Lead and develop the internal sales team, ensure smooth order processing, support the team in customer care, coordinate with outside sales and technical departments, manage complaints and delivery schedules, drive process improvements
Seniority
Mid-level, first-time manager