IT-Support Engineer (m/w/d)
Core
Providing first and second-level IT support for medical practices, managing infrastructure, and maintaining practice software.
Role type
IT Support Engineer
Builds
IT services for medical practices and clinics
Domain
Healthcare / Medical Practice IT
Deliverable
infrastructure
Required skills
Windows environments, Active Directory, Microsoft 365, Network technology (LAN, WLAN, VPN), Server operations, Practice software support, Telematikinfrastruktur, Data protection (DSGVO)
Preferred skills
Experience with healthcare software, Security requirements in healthcare
Technologies
Windows, Active Directory, Microsoft 365, LAN, WLAN, VPN, Servers
Responsibilities
First and second-level support for users on-site and remote, Operating and maintaining workstations, servers, networks, printers, telephony, and mobile devices, Managing medical practice applications including user administration and updates, Connecting and maintaining Telematikinfrastruktur components, Implementing data protection regulations and backup strategies, Installing, rolling out, and exchanging devices, Onboarding and training practice teams, Coordinating external service providers