IT Mitarbeiter Client Support / Onsite Support (w/m/d)
Hybrid
Core
Provide 1st and 2nd-level onsite and remote IT support for client workstations, ensuring reliable IT operations in the insurance sector.
Role type
Client Support Technician (Onsite/Remote)
Builds
Stable IT environments for insurance clients
Domain
IT Services / Insurance
Required skills
Windows OS, hardware installation, ticketing systems, client communication, troubleshooting
Preferred skills
System integration training, standard application knowledge, English language
Technologies
Windows, Ticketing Systems
Responsibilities
Install and configure hardware and software solutions, analyze and resolve end-user device issues, provide onsite and remote support, document incidents in ticket systems
Seniority
Mid-level, hands-on IC