IT-Supporter (m/w/d)
Core
Provide IT support to users, manage hardware/software installations, and support IT project rollouts.
Role type
IT Support Specialist
Builds
IT hardware, workstations, mobile devices, and IT solutions
Domain
IT Services / Enterprise IT
Required skills
IT support experience, hardware and software knowledge, ticket system management, IT asset management, project rollout support, mobile device setup
Preferred skills
ITIL experience, AI tool experience, network environment knowledge
Technologies
Ticketing systems, IT asset management tools, mobile device management platforms
Responsibilities
Support users with technical questions, install and configure IT hardware and workstations, set up and support mobile devices, manage and document IT assets, process and track support tickets, assist in IT project rollouts and new solution introductions, provide technical support for internal and external events
Seniority
Junior to Mid-level, hands-on IC