First Level Supporter (m/w/d) Helpdesk
Hybrid
Core
Providing first-level IT support to ensure system stability and deliver optimal IT solutions to customers.
Role type
First Level Supporter (Helpdesk)
Builds
IT support services for internal users
Domain
IT Services / Helpdesk
Deliverable
client delivery
Required skills
IT system integration, ticketing systems, software installation and configuration, problem analysis, service request coordination
Preferred skills
Project implementation, direct user collaboration
Technologies
Ticketing systems, software, systems, components