Apple IT Support Specialist (m/w/d)
On-site
Core
Providing IT support and troubleshooting for macOS, iOS, Windows, and Microsoft Office environments.
Role type
IT Support Specialist
Builds
Stable IT operations for clients and internal employees
Domain
IT Services / Client Support
Deliverable
client delivery
Required skills
macOS support, iOS support, Windows support, Microsoft Office administration, network fundamentals, hardware troubleshooting, software installation, configuration, incident management, ticketing systems, asset management
Preferred skills
None stated
Technologies
macOS, iOS, Windows, Microsoft Office
Responsibilities
Troubleshoot and document incidents and service requests, perform remote and onsite support, coordinate repairs for desktops and mobile devices, maintain IT documentation and manage assets
Seniority
Entry to Mid-level, hands-on IC
