Standortleitung (m/w/d) im Zulassungsdienst, Theodor-Heuss-Straße 3-5
Core
Managing a single location for vehicle registration and deregistration services, overseeing operations, customer service, and team leadership.
Role type
Location Manager (Operations & Team Lead)
Builds
Vehicle registration services for private individuals and corporate clients (dealerships, leasing companies, etc.)
Domain
Automotive services / B2B & B2C
Required skills
Commercial training, team leadership, planning and scheduling, customer service, process optimization, budget management, change management
Preferred skills
Experience with online commissioning platforms, knowledge sharing, strategic alignment with regional goals
Technologies
Online commissioning platforms
Responsibilities
Responsibility for daily operational, service, and customer processes at the location; Recruiting, leadership, scheduling, and development of employees; Implementation, steering, and optimization of processes and standards; Active support of change and digitalization processes; Close cooperation with sales, key account management, registration offices, and central organization; Maintenance of customer relationships and conducting portal training for clients; Steering of budget, KPIs, and measures to achieve targets; Acting as the interface between regional management and the team
