Team Lead, Market Operations - Colonial Heghts
Core
Lead a team in creating, auditing, and processing customer paperwork to accurately register vehicles and ensure regulatory compliance.
Role type
Senior IC operations lead (document processing & compliance)
Builds
Accurate vehicle registration and titling processes
Domain
Automotive retail operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, document processing, regulatory compliance, process improvement, performance coaching, problem solving, data entry accuracy, customer relations, independent work, computer literacy
Preferred skills
Notary public certification, medical billing or paralegal experience, background in document-heavy environments
Technologies
N/A
Responsibilities
Develop strategic plans and documentation accuracy goals; manage and appraise paperwork accuracy; implement best practices for compliance; provide performance feedback to team members; assess process gaps and solve problems; assist customers with paperwork and titling; partner with Regulatory Compliance team; work with local regulatory agencies.
Seniority
Senior, hands-on IC with team leadership