IT Specialist Service & Support (m/w/d), OSI Food Solutions Germany GmbH
Core
1st & 2nd Level IT Support for production sites, diagnosing and resolving hardware, software, and network issues.
Role type
IT Specialist Service & Support
Builds
IT infrastructure and support services for food production facilities
Domain
Food manufacturing / Industrial IT
Deliverable
infrastructure
Required skills
IT system integration, Windows OS, Microsoft Office, network principles, server environments, IT security protocols, Helpdesk ticketing systems, IT asset management
Preferred skills
ITIL certification, Microsoft certifications, experience in production environments
Technologies
Windows, Microsoft Office, Helpdesk tools
Responsibilities
Diagnose and resolve hardware, software, and network problems; Install, configure, and maintain workstations and peripherals; Maintain Helpdesk tools; Support IT projects; Travel to other production sites (up to 30%)
Seniority
Mid-level, hands-on IC