Mitarbeiter Customer Operations (m/w/d), Headquarter
Core
Support order management for commercial customers (planning offices, installation companies, wholesalers) in the energy-efficient building technology sector.
Role type
Customer Operations Specialist
Builds
Order processing, procurement, and on-time delivery for building climate solutions
Domain
Building technology / HVAC / Energy efficiency
Required skills
Order management, SAP, MS-Office, MS Dynamics, German commercial training, English communication
Preferred skills
Customer orientation, decision-making, team collaboration, technical and sales affinity
Technologies
SAP, MS-Office, MS Dynamics
Responsibilities
Manage order processing including procurement and timely delivery, Track orders and invoices, Serve as liaison between customers, internal departments, and external partners, Maintain warehouse inventory and material master data in SAP, Process complaints, credits, and returns
Seniority
Entry-level to Mid-level