Vertriebsmitarbeiter im Innendienst - Online (m/w/d), Höhr-Grenzhausen
Hybrid
Core
Handling incoming customer inquiries and online orders, processing complaints, and analyzing error reports for a European tire wholesale company.
Role type
Sales operations specialist (inbound)
Builds
Online order fulfillment and customer service processes
Domain
Automotive retail / Tire wholesale
Required skills
Commercial process understanding, MS Office (Excel), customer inquiry handling, complaint processing, error analysis, new customer onboarding support
Preferred skills
E-commerce experience, additional languages
Technologies
MS Office (Excel)
Responsibilities
Process incoming customer inquiries via email, validate and approve online orders, handle complaints and track resolutions, analyze and identify error reports, support new customer integration
Seniority
Mid-level, hands-on IC