Mitarbeiter Service Center / Call Center (m/w/d), MVZ Radiologie im Fo...
Core
Central service operations for a radiology network, handling patient appointments, referrals, and administrative inquiries.
Role type
Service Center Agent
Builds
Centralized service processes for radiology practices
Domain
Healthcare / Radiology
Required skills
Customer service, telephone communication, email communication, administrative tasks, German (fluent), Medavis system knowledge
Preferred skills
Prior experience in service or healthcare, hospitality experience
Technologies
Medavis
Responsibilities
Answering patient phone calls for appointment scheduling, communicating with referring physicians, responding to email inquiries, performing administrative tasks
Seniority
Entry-level to Mid-level