Call Center Agent (w/m/d),Hamburg,Hamburg
Hybrid
Core
Conducting inbound and outbound calls with debtors to find sustainable solutions for payment arrears and communicate on an equal footing.
Role type
Call Center Agent (Debt Collection)
Builds
Sustainable payment solutions for clients in payment default
Domain
Debt collection / Financial services
Deliverable
client delivery
Required skills
Telephone communication, Customer dialogue, Teamwork, Documentation
Preferred skills
Experience in telephone work
Responsibilities
Conducting inbound and outbound calls with debtors, Debt counseling, Communicating with lawyers, Documenting call results in the database