Mitarbeiter IT-Helpdesk (m/w/d), Witten
Core
First-level IT support and administration for a network of engineering offices across Germany.
Role type
IT Helpdesk Technician (Level 1 Support)
Builds
Internal IT services for employees at 10 locations
Domain
Engineering / Construction / Geotechnics
Required skills
Active Directory, Microsoft 365, Intune, hardware setup, ticket management, documentation
Preferred skills
MS Office, VoIP systems, VPN, MDM
Responsibilities
Answering and coordinating IT requests, documenting incidents, managing user accounts and access rights, setting up and maintaining hardware and mobile devices, supporting network monitoring, maintaining IT inventory, creating user manuals, participating in digitalization projects
Seniority
Junior to Mid-level, hands-on IC