Teamleitung Retourenmanagement (m/w/d), Glen Dimplex Deutschland GmbH
Core
Leading the Returns Management department to ensure efficient and timely processing of returns, including capacity planning, error analysis, and process optimization.
Role type
Senior Team Lead, Returns Management
Builds
Returns management processes and reporting for Glen Dimplex Deutschland
Domain
Manufacturing / Home Appliances / Thermal Solutions
Required skills
Leadership, 8D Method, Babtec, System 21, MS Office, Process Optimization, Capacity Planning, Error Analysis, Stakeholder Communication
Preferred skills
Technical or Commercial background, Further education as Fachwirt, Experience in employee development
Technologies
Babtec, System 21, MS Office
Responsibilities
Conducting employee development and performance interviews, Planning capacity and resources for returns processing, Coordinating with production and order processing, Ensuring transparent reporting and continuous process optimization
Seniority
Senior, hands-on IC