Senior Customer Service and Support Consultant - Digital Sales, Landbell GmbH
Core
Senior consultant managing digital sales channels, customer support, and order processing for an international environmental compliance service provider.
Role type
Senior Customer Service & Support Consultant (Digital Sales)
Builds
Digital sales channels, integrated service streams, and customer support processes
Domain
Environmental compliance / Regulatory services
Deliverable
product features
Required skills
Customer relationship management, digital sales processes, shop system configuration, CRM system proficiency, order management, process optimization
Preferred skills
SAP, MS Dynamics, additional languages
Technologies
CRM systems, Shop systems, EDV systems
Responsibilities
Manage digital sales channels and integrated services, handle daily customer inquiries and support, ensure efficient process implementation, maintain shop product accuracy and configuration, develop customer service for small and digital customers, execute special projects
Seniority
Senior, hands-on IC