Standortleitung (m/w/d) im Zulassungsdienst, Untere Brinkstr. 66
Core
Managing a vehicle registration service location in Dortmund, overseeing daily operations, customer service, and team leadership.
Role type
Location Manager (Operations & Team Lead)
Builds
Vehicle registration services for private individuals and corporate clients (dealerships, leasing companies, etc.)
Domain
Automotive services / Vehicle registration
Required skills
Team leadership, commercial training, planning and scheduling, customer service, process optimization, budget management, change management
Preferred skills
Experience with online commissioning platforms, knowledge sharing, strategic alignment
Technologies
Online commissioning platforms
Responsibilities
Manage daily operational, service, and customer workflows; Lead recruiting, staff deployment, and development; Implement and optimize processes and standards; Support change and digitalization initiatives; Maintain customer relationships and conduct portal training; Manage budget and KPIs; Act as liaison between regional leadership and the team
