Service Architect (m/w/d) - Service- und Logistikdesign, Münster
Core
Create service and logistics concepts, including cost calculations, for the nationwide supply and maintenance of IT workstation hardware.
Role type
Service Architect (Bid Management & Service Design)
Builds
Service concepts and logistics plans for IT hardware maintenance
Domain
IT Services / Logistics
Required skills
Service design, Bid management, Cost calculation, IT service operations, Logistics process understanding, Risk identification, Solution integration
Preferred skills
Experience in project business, Understanding of operational workflows, Stakeholder management
Technologies
None stated
Responsibilities
Analyze tender documents and customer requirements for service feasibility; Collaborate with internal and external partners to combine service components; Create service and logistics concepts based on customer needs; Obtain and prepare pricing for service and logistics services; Identify service-related risks regarding quality, time, and feasibility; Support service topics until handover to transition or operations.
